Online Store: Frequently Asked Questions

Getting the Most from Heeman’s Online Store

It’s a brave new world out there! In response to the risk to our community’s health, Heeman’s is offer online purchasing with curbside pickup. As this service is very new, there will be lots of questions and more than a few tweaks to make to iron out all the details. We’re responding rapidly to try and bring the Heeman’s plants, beverages and products that bring you joy. So, let’s get to the questions. 

Delivery

We offer delivery Ontario-Wide on our line of Hard Ciders and Mead – delivered directly to your door! Simply select ‘Cider Direct Ship’ at checkout, and ensure Hard Cider is the only items in your cart (additional fees apply). We also offer mailing of Gift Cards via delivery by Standard Canada Post. 

Changes To Your Order

Once an order is in, it’s in. You are welcome to make a new order but we’re unable to add on products to the same order. It’s really important to try and get everything on your order before hitting ‘buy’. If you do place a second (or third) order you’ll need meet the $100 free shipping minimum, or pay the $15 shipping fee. 

 

Ordering Cider

Absolutely. You will have to acknowledge you’re old enough to purchase alcohol in Ontario when you’re on our site. When the package gets to your door, you will be required to show proof of ID. Sorry, we can’t provide hard cider without seeing your ID. No exceptions. 

Payment

Not yet. We’re working on this but our Online Store and in-store Point of Sale system that our gift card balances are stored in don’t ‘talk’ to each other. Gift cards will still be honoured in-store. For now, they won’t work for online check-out.

Yes, we also take Visa Debit or MasterCard Debit cards. Sorry, at this time we don’t accept EFT or other forms of payment online.

Heeman’s

Greeting you in-person at the greenhouse 7-days a week!

Hard Cider Delivery across Ontario!

Hours of Inspiration

Berry Drive Thru:
(Closed for the season)
Pick Your Own:
(Closed for the season)

Greenhouse & Beanery Hours

Sunday9am – 5pm
Monday9am – 6pm
Tuesday9am – 6pm
Wednesday9am – 6pm
Thursday9am – 6pm
Friday9am – 6pm
Saturday9am – 5pm